{"product_id":"human-care-heliq-ceiling-patient-lift","title":"Human Care | HeliQ Ceiling Patient Lift","description":"\u003ch2\u003eHuman Care | HeliQ Ceiling Patient Lift | Advanced, Discreet Overhead Lift for Home and Healthcare Environments\u003c\/h2\u003e\n\u003cp\u003eThe HeliQ Ceiling Lift from Alto Med Supply offers a sleek, modern design that blends seamlessly into any environment, making it ideal for both institutional and home care applications.\u003c\/p\u003e\n\u003cp\u003eIts compact size ensures versatility and ease of use, whether installed in acute care facilities, nursing homes, or private homes.\u003c\/p\u003e\n\u003cp\u003eThe HeliQ features an advanced technology platform that enables the monitoring of lift usage and performance, ensuring optimal operation.\u003c\/p\u003e\n\u003cp\u003eAvailable in three models with varying weight capacities—150 kg, 220 kg, and 300 kg—the HeliQ lift can accommodate a wide range of patient needs.\u003c\/p\u003e\n\u003cp\u003eIt also offers flexible adjustments with 2-point and 4-point hanger bars in multiple lengths to suit different patient sizes and transfer requirements.\u003c\/p\u003e\n\u003cp\u003eFor added convenience, the HeliQ can be equipped with power traverse (motorized movement) and in-rail charging, enhancing both safety and ease of use.\u003c\/p\u003e\n\u003cp\u003eThis stationary lift can be installed in either a rail system or a freestanding gantry, providing a customizable solution for any care setting.\u003c\/p\u003e\n\u003cp\u003eDesigned to be discreet and highly functional, the HeliQ Ceiling Lift is an excellent choice for those seeking a reliable and modern solution for patient lifting and transfer.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eContemporary Design:\u003c\/strong\u003e Modern, discreet look that blends easily into any environment, perfect for both institutional and home care settings.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompact Size:\u003c\/strong\u003e Small footprint ensures easy maneuverability and use in tight spaces, ideal for various care environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWeight Capacity Options:\u003c\/strong\u003e Available in three models with different weight capacities, accommodating a wide range of patients.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdjustable Hanger Bars:\u003c\/strong\u003e 2-point and 4-point hanger bars in multiple lengths ensure optimal comfort and support for virtually any patient.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLift Intelligence:\u003c\/strong\u003e Advanced technology platform tracks lift usage and allows data visualization via a tablet or computer. Data can be exported for further analysis.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower Traverse and In-Rail Charging:\u003c\/strong\u003e Option for motorized lateral movement with dual speed, IPX4 water protection, and a 300kg\/661lb safe working load. Features in-rail charging for continuous lift readiness.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable style=\"width: 99.9392%;\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth style=\"width: 19.1146%;\"\u003eDescription\u003c\/th\u003e\n\u003cth style=\"width: 26.6884%;\"\u003eHeliQ 150\u003c\/th\u003e\n\u003cth style=\"width: 26.6884%;\"\u003eHeliQ 220\u003c\/th\u003e\n\u003cth style=\"width: 26.6884%;\"\u003eHeliQ 300\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e55100-[Country Code*]\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e55130-[Country Code*]\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e55120-[Country Code*]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003ePart Number (Power Traverse)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e55110-[Country Code*]\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e55140-[Country Code*]\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e55150-[Country Code*]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003ePart Number (Hanger Bar)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e72754, 72755, 75757\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e72754, 72755, 75757\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e72754, 72755, 75757\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eDimensions (W x H x L)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e23.5cm x 14cm x 23.5cm (9.2” x 5.5” x 9.2”)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e23.5cm x 14cm x 23.5cm (9.2” x 5.5” x 9.2”)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e23.5cm x 14cm x 23.5cm (9.2” x 5.5” x 9.2”)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eSafe Working Load\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e150kg \/ 330lb\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e220kg \/ 484lb\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e300kg \/ 661lb\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eProduct Weight (Lift)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e7kg \/ 15.7lb\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e7kg \/ 15.7lb\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e7kg \/ 15.7lb\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eProduct Weight (Hanger Bar)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e0.6kg \/ 1.5lb (72754), 1.1kg \/ 2.5lb (72755), 1.4kg \/ 3.1lb (72757)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e0.6kg \/ 1.5lb (72754), 1.1kg \/ 2.5lb (72755), 1.4kg \/ 3.1lb (72757)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e0.6kg \/ 1.5lb (72754), 1.1kg \/ 2.5lb (72755), 1.4kg \/ 3.1lb (72757)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eBattery\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e2.9Ah, 2x12V\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e2.9Ah, 2x12V\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003e2.9Ah, 2x12V\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eBattery Charger\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eInput: 100-240V, AC 50-60 Hz \u003cbr\u003eOutput: 27.8V, 0.8A DC\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eInput: 100-240V, AC 50-60 Hz \u003cbr\u003eOutput: 27.8V, 0.8A DC\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eInput: 100-240V, AC 50-60 Hz \u003cbr\u003eOutput: 27.8V, 0.8A DC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eIP Class\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eLift: IPX4 \u003cbr\u003eHand Control: IPX7\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eLift: IPX4 \u003cbr\u003eHand Control: IPX7\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eLift: IPX4 \u003cbr\u003eHand Control: IPX7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eLifting Distance and Speed\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eDistance: 212.2 cm \/ 83.5” \u003cbr\u003eSpeed: 1.8m\/min - 3m\/min (70”\/min - 118”\/min)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eDistance: 212.2 cm \/ 83.5” \u003cbr\u003eSpeed: 1.8m\/min - 3m\/min (70”\/min - 118”\/min)\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eDistance: 212.2 cm \/ 83.5” \u003cbr\u003eSpeed: 1.8m\/min - 3m\/min (70”\/min - 118”\/min)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eApprovals\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eROHS-2 approved, Tested and approved according to ISO 10535\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eROHS-2 approved, Tested and approved according to ISO 10535\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eROHS-2 approved, Tested and approved according to ISO 10535\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eETL Listed\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 19.1146%;\"\u003eEmergency Lowering\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eElectronic and Mechanical\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eElectronic and Mechanical\u003c\/td\u003e\n\u003ctd style=\"width: 26.6884%;\"\u003eElectronic and Mechanical\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eLifting Capacity\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eDescription\u003c\/th\u003e\n\u003cth\u003eModel 55100\u003c\/th\u003e\n\u003cth\u003eModel 55110\u003c\/th\u003e\n\u003cth\u003eModel 55120\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLifting Capacity, Max.\u003c\/td\u003e\n\u003ctd\u003e150 kg \/ 330 lbs\u003c\/td\u003e\n\u003ctd\u003e220 kg \/ 484 lbs\u003c\/td\u003e\n\u003ctd\u003e300 kg \/ 661 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDimensions (WxHxL)\u003c\/td\u003e\n\u003ctd\u003e235 x 140 x 235 mm \/ 9.2 x 5.5 x 9.2\"\u003c\/td\u003e\n\u003ctd\u003e235 x 140 x 235 mm \/ 9.2 x 5.5 x 9.2\"\u003c\/td\u003e\n\u003ctd\u003e235 x 140 x 235 mm \/ 9.2 x 5.5 x 9.2\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight of Lift\u003c\/td\u003e\n\u003ctd\u003e7 kg \/ 15.4 lbs\u003c\/td\u003e\n\u003ctd\u003e7 kg \/ 15.4 lbs\u003c\/td\u003e\n\u003ctd\u003e7 kg \/ 15.4 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBatteries\u003c\/td\u003e\n\u003ctd\u003e2x12V, 2.9Ah\u003c\/td\u003e\n\u003ctd\u003e2x12V, 2.9Ah\u003c\/td\u003e\n\u003ctd\u003e2x12V, 2.9Ah\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmergency Lowering\u003c\/td\u003e\n\u003ctd\u003eElectronic Mechanical\u003c\/td\u003e\n\u003ctd\u003eElectronic Mechanical\u003c\/td\u003e\n\u003ctd\u003eElectronic Mechanical\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eClass\u003c\/td\u003e\n\u003ctd\u003eInternally powered equipment\u003c\/td\u003e\n\u003ctd\u003eInternally powered equipment\u003c\/td\u003e\n\u003ctd\u003eInternally powered equipment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eB\u003c\/td\u003e\n\u003ctd\u003eB\u003c\/td\u003e\n\u003ctd\u003eB\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIP Rating (Lift)\u003c\/td\u003e\n\u003ctd\u003eIPX4\u003c\/td\u003e\n\u003ctd\u003eIPX4\u003c\/td\u003e\n\u003ctd\u003eIPX4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIP Rating (Hand Control)\u003c\/td\u003e\n\u003ctd\u003eIPX7\u003c\/td\u003e\n\u003ctd\u003eIPX7\u003c\/td\u003e\n\u003ctd\u003eIPX7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNoise Level\u003c\/td\u003e\n\u003ctd\u003e65 dB (loaded and unloaded)\u003c\/td\u003e\n\u003ctd\u003e65 dB (loaded and unloaded)\u003c\/td\u003e\n\u003ctd\u003e65 dB (loaded and unloaded)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLifting Speed\u003c\/td\u003e\n\u003ctd\u003e1.8 m\/min \/ 3.0 m\/min (unloaded only)\u003c\/td\u003e\n\u003ctd\u003e1.8 m\/min \/ 3.0 m\/min (unloaded only)\u003c\/td\u003e\n\u003ctd\u003e1.8 m\/min \/ 3.0 m\/min (unloaded only)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLifting Height\u003c\/td\u003e\n\u003ctd\u003e2120 mm \/ 83.5\" (150\/220 kg)\u003c\/td\u003e\n\u003ctd\u003e2120 mm \/ 83.5\" (150\/220 kg)\u003c\/td\u003e\n\u003ctd\u003e1720 mm \/ 67.7\" (300 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStart\/Stop\u003c\/td\u003e\n\u003ctd\u003eSoft\u003c\/td\u003e\n\u003ctd\u003eSoft\u003c\/td\u003e\n\u003ctd\u003eSoft\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIndicator\u003c\/td\u003e\n\u003ctd\u003eStandby: flashing GREEN \u003cbr\u003eActive: constant GREEN \u003cbr\u003eError: constant RED \u003cbr\u003eService: flashing YELLOW\/GREEN, YELLOW\/RED \u003cbr\u003eCharging: constant YELLOW\u003c\/td\u003e\n\u003ctd\u003eStandby: flashing GREEN \u003cbr\u003eActive: constant GREEN \u003cbr\u003eError: constant RED \u003cbr\u003eService: flashing YELLOW\/GREEN, YELLOW\/RED \u003cbr\u003eCharging: constant YELLOW\u003c\/td\u003e\n\u003ctd\u003eStandby: flashing GREEN \u003cbr\u003eActive: constant GREEN \u003cbr\u003eError: constant RED \u003cbr\u003eService: flashing YELLOW\/GREEN, YELLOW\/RED \u003cbr\u003eCharging: constant YELLOW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharger\u003c\/td\u003e\n\u003ctd\u003eInput: 100-240V AC 50-60 Hz, 1.6A \u003cbr\u003eOutput: 27.8V, 0.8A DC\u003c\/td\u003e\n\u003ctd\u003eInput: 100-240V AC 50-60 Hz, 1.6A \u003cbr\u003eOutput: 27.8V, 0.8A DC\u003c\/td\u003e\n\u003ctd\u003eInput: 100-240V AC 50-60 Hz, 1.6A \u003cbr\u003eOutput: 27.8V, 0.8A DC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIP Rating (Charger)\u003c\/td\u003e\n\u003ctd\u003eIPX0\u003c\/td\u003e\n\u003ctd\u003eIPX0\u003c\/td\u003e\n\u003ctd\u003eIPX0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eETL\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eProduct Manual\u003c\/h3\u003e\n\u003cp\u003e\u003cmeta\u003eThe product manual for the Human Care HeliQ Ceiling Patient Lift can be found \u003ca title=\"Human Care HeliQ Ceiling Patient Lift\" rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0731\/5934\/4369\/files\/Human-Care-User-manual-HeliQ.pdf?v=1764251434\" target=\"\"\u003ehe\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0731\/5934\/4369\/files\/99688-ML-Rev-04-User-manual-Alzaro-Dec-22.pdf?v=1764238577\" title=\"Human Care Alzaro Floor Patient Lift\" rel=\"noopener\" target=\"\"\u003ere.\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta\u003eThe product sheet for the \u003cmeta\u003eHuman Care HeliQ Ceiling Patient Lift can be found \u003ca title=\"Human Care HeliQ Ceiling Patient Lift\" rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0731\/5934\/4369\/files\/Product-Sheet-HeliQ.pdf?v=1764251430\" target=\"\"\u003ehere.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFree delivery (Contiguous United States Only)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery ETA 3-7 business days\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWe also offer white glove engineer delivery with assembly and demonstration if required. Please\u003c\/strong\u003e \u003ca title=\"Human Care HeliQ Ceiling Patient Lift\" rel=\"noopener\" href=\"https:\/\/altomedsupply.com\/pages\/contact\" target=\"\"\u003econtact us\u003c\/a\u003e \u003cstrong\u003efor a quote.\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIf you require faster shipping or shipping anywhere other than the contiguous United States, please \u003c\/span\u003e\u003ca href=\"https:\/\/altomedsupply.com\/pages\/contact\" rel=\"noopener\" title=\"Human Care HeliQ Ceiling Patient Lift\" target=\"\"\u003e\u003cspan\u003econtact us\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e for a shipping quote.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eThis product comes with a \u003cmeta\u003e3 year limited manufacturer's warranty.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe warranty applies only to the original purchaser of a new product.\u003c\/p\u003e\n\u003cp\u003eIt does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNormal wear and tear\u003c\/li\u003e\n\u003cli\u003eDamage due to misuse, alteration, tampering, negligence, accidents, lack of maintenance, unauthorized repair, or any other cause beyond the reasonable control of the manufacturer. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you have any faults with your items, \u003ca title=\"Human Care HeliQ Ceiling Patient Lift\" rel=\"noopener\" href=\"https:\/\/altomedsupply.com\/pages\/contact\" target=\"\"\u003econtact us\u003c\/a\u003e and we'll help to resolve any issues.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eConditions:\u003c\/strong\u003e Warranty is void if the product is altered, misused, or repaired by unauthorized personnel. Damage from improper maintenance or unsuitable environmental conditions is also excluded.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant: Product Inspection Upon Delivery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease inspect all items carefully for any damage that may have occurred during shipping immediately after unpacking and report within 24 hours of receiving the product.\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eReturns\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe at Alto Med Supply are committed to ensuring you are delighted with every purchase. However, if you need to make a return, please reach out to us at \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"mailto:support@altomedsupply.com\" title=\"Human Care HeliQ Ceiling Patient Lift\" target=\"\"\u003e\u003cspan\u003esupport@altomedsupply.com\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e, and we'll guide you through the return process.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere are a few important points to note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eYou have the right to return your order within 14 calendar days of receiving the goods. Beyond this period, we regret that returns cannot be accepted.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProducts must be returned unused, and in their original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReturn shipping costs and 25% restocking fee apply. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOpened bathroom products cannot be returned due to hygiene reasons.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBespoke items cannot be returned unless damaged or faulty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eFor more information, please refer to our \u003c\/span\u003e\u003ca href=\"https:\/\/altomedsupply.com\/pages\/terms-and-conditions\" title=\"Human Care HeliQ Ceiling Patient Lift\" rel=\"noopener\" target=\"\"\u003e\u003cspan\u003eTerms and Conditions.\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003ePlease view our full returns and refund policy\u003cb id=\"docs-internal-guid-2dde261a-7fff-40e3-48a9-49ad467a3169\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003e\u003ca rel=\"noopener\" title=\"Human Care HeliQ Ceiling Patient Lift\" href=\"https:\/\/altomedsupply.com\/pages\/return-and-refund-policy\" target=\"\"\u003ehere.\u003c\/a\u003e\u003c\/p\u003e","brand":"Human Care","offers":[{"title":"HeliQ 150kg","offer_id":47184791142641,"sku":"55100-NA","price":3973.41,"currency_code":"USD","in_stock":true},{"title":"HeliQ 220kg","offer_id":47184791175409,"sku":"55110-NA","price":4680.66,"currency_code":"USD","in_stock":true},{"title":"HeliQ 300kg","offer_id":47184791208177,"sku":"55120-NA","price":5529.35,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0731\/5934\/4369\/files\/Human-Care-HeliQ-Ceiling-Patient-Lift-Main-Image.jpg?v=1764249912","url":"https:\/\/altomedsupply.com\/products\/human-care-heliq-ceiling-patient-lift","provider":"Alto Med Supply","version":"1.0","type":"link"}