{"product_id":"so-low-general-purpose-lab-incubators","title":"So-Low | General Purpose Laboratory Incubators","description":"\u003ch2\u003eSo-Low | General Purpose Laboratory Incubators | High-Precision Microbiological Incubators with Uniform Temperature Control \u0026amp; Advanced Data Logging\u003c\/h2\u003e\n\u003cp\u003eAlto Med Supply offers the So-Low General Purpose Laboratory Incubators, a premium line of microbiological incubators designed for clinical, research, and analytical laboratories.\u003c\/p\u003e\n\u003cp\u003eAvailable in capacities from a compact 2-cubic-foot benchtop model to a spacious 39-cubic-foot upright unit, these incubators provide precise, stable temperature control for sensitive applications, including bacterial culturing, hematological studies, and pharmaceutical stability testing.\u003c\/p\u003e\n\u003cp\u003eFeaturing advanced triple-wall, air-jacketed construction, they maintain exceptional temperature uniformity, within ±0.35°C at 37°C, without internal blowers, ensuring a gentle convection environment that minimizes sample desiccation and cross-contamination.\u003c\/p\u003e\n\u003cp\u003eEach incubator is equipped with a 7-inch capacitive touchscreen for intuitive monitoring, real-time graphing, and comprehensive data logging with up to five years of storage.\u003c\/p\u003e\n\u003cp\u003eData can be easily exported via USB to support strict laboratory documentation and compliance standards.\u003c\/p\u003e\n\u003cp\u003eBuilt for durability, the interior is corrosion-resistant stainless steel, while safety features include independent over-temperature protection and heated outer doors to prevent condensation.\u003c\/p\u003e\n\u003cp\u003eWhether used in high-throughput diagnostic labs or specialized research facilities, So-Low laboratory incubators deliver reliable, high-precision thermal control to protect delicate cultures and support long-term experimental success.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWide Capacity Range\u003c\/strong\u003e: Available from 2-cubic-foot benchtop to 39-cubic-foot upright models to fit any lab size or application.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStable Temperature Control\u003c\/strong\u003e: Maintains precise, uniform temperatures within ±0.35°C at 37°C for sensitive microbiological work.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTriple-Wall Air-Jacketed Design\u003c\/strong\u003e: Ensures gentle natural convection, preventing sample desiccation and cross-contamination.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Touchscreen Interface\u003c\/strong\u003e: 7-inch capacitive display allows real-time monitoring, graphing, and easy operation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Data Logging\u003c\/strong\u003e: Stores up to five years of operational data with USB export for regulatory compliance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDurable Stainless Steel Interior\u003c\/strong\u003e: Corrosion-resistant surfaces provide long-lasting performance in demanding lab environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnhanced Safety Features\u003c\/strong\u003e: Independent over-temperature protection and heated outer doors prevent condensation and sample damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVersatile Laboratory Use\u003c\/strong\u003e: Ideal for bacterial culturing, hematology, pharmaceutical stability testing, and high-throughput diagnostic labs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align: left;\"\u003eModel Details\u003c\/th\u003e\n\u003cth style=\"text-align: center;\"\u003eSMI2\u003c\/th\u003e\n\u003cth style=\"text-align: center;\"\u003eSMI6\u003c\/th\u003e\n\u003cth style=\"text-align: center;\"\u003eSMI7\u003c\/th\u003e\n\u003cth style=\"text-align: center;\"\u003eSM111\u003c\/th\u003e\n\u003cth style=\"text-align: center;\"\u003eSMI12\u003c\/th\u003e\n\u003cth style=\"text-align: center;\"\u003eSMI31\u003c\/th\u003e\n\u003cth style=\"text-align: center;\"\u003eSMI39\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eTemp Range\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8° above amb.\u003cbr\u003eto 70°C\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e5°C above amb.\u003cbr\u003eto 70°C\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8° above amb.\u003cbr\u003eto 70°C\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8° above amb.\u003cbr\u003eto 70°C\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8° above amb.\u003cbr\u003eto 70°C\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8° above amb.\u003cbr\u003eto 70°C\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8° above amb.\u003cbr\u003eto 70°C\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eCapacity\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e2.0 cu ft\u003cbr\u003e56.3 L\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e5.9 cu ft\u003cbr\u003e166 L\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e6.5 cu ft\u003cbr\u003e184 L\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e10.9 cu ft\u003cbr\u003e309 L\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e11.7 cu ft\u003cbr\u003e332 L\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e30.8 cu ft\u003cbr\u003e872 L\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e38.6 cu ft\u003cbr\u003e1093 L\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eExt Dim\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e21.3×22.3\u003cbr\u003e26\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e25.3×27.3\u003cbr\u003e38\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e30×31\u003cbr\u003e32\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e42×27\u003cbr\u003e38\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e25.3×27.3\u003cbr\u003e76\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e38×32.5\u003cbr\u003e73.3\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e41.5×32.8\u003cbr\u003e90.3\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eInt Dim\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e15×15\u003cbr\u003e15.2\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e19.5×20\u003cbr\u003e26\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e23.7×24\u003cbr\u003e20\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e36.2×20\u003cbr\u003e26\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e19.5×20\u003cbr\u003e26\"\u003cbr\u003e(per chamber)\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e32.6×26\u003cbr\u003e64.1\"\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e35.6×26\u003cbr\u003e76\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eDesign\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eAir-jacketed\u003cbr\u003etriple wall\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eAir-jacket\u003cbr\u003euniform\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eTriple-wall air\u003cbr\u003eno fans\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eForced air\u003cbr\u003eover-temp prot.\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eForced air\u003cbr\u003erapid recovery\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eMicro Ctrl\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eSS Interior\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eHeated Door\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eViewing Door\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eAccess Port\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eYes\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eOne\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eOutlet\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eOne\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eOne\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eOne\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eOne\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eOne each\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eFour\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eFour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eShelves\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e2 \/ 6 max\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e3 \/ 12 max\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e3 \/ 12 max\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e6 \/ 24 max\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e6 \/ 24 max\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e6 \/ 16 max\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e6 \/ 20 max\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eJacket\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eAir\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eAir\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eAir\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eAir\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eAir\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eVoltage\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e120\/60\/1\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e120\/60\/1\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e120\/60\/1\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e120\/60\/1\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e120\/60\/1\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e120-50\/60-1\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e120-50\/60-1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eAmps\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e4.5\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e6\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e6.7\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e12.0\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e8.5\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e14.5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eApproval\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eUL\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eUL\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eTUV-CUE\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eUL\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003eUL\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e—\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: left;\"\u003e\u003cb\u003eShip Wt\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e125 lbs\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e175 lbs\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e175 lbs\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e300 lbs\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e300 lbs\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e600 lbs\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e600 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eProduct Manual\u003c\/h3\u003e\n\u003cp\u003eUser manual for So-Low General Purpose Laboratory Incubator \u003cstrong\u003eSMI31\u003c\/strong\u003e \u0026amp; \u003cstrong\u003eSMI39\u003c\/strong\u003e can be found \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0731\/5934\/4369\/files\/So-Low-SMI31-SMI39-General-Purpose-Laboratory-Incubators-User-Manual.pdf?v=1773824738\" title=\"So-Low General Purpose Laboratory Incubators\" target=\"_blank\"\u003ehere\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eUser manual for So-Low General Purpose Laboratory Incubator \u003cstrong\u003eall other models\u003c\/strong\u003e can be found \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0731\/5934\/4369\/files\/So-Low-SMI-General-Purpose-Laboratory-Incubators-User-Manual.pdf?v=1773824738\" title=\"So-Low General Purpose Laboratory Incubators\" target=\"_blank\"\u003ehere\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch3\u003eShipping\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eFree curbside delivery (Contiguous United States Only)\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003eDelivery ETA 5–10 business days\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWe also offer white glove engineer delivery with commissioning if required. Please \u003ca rel=\"noopener\" href=\"https:\/\/altomedsupply.com\/pages\/contact\" title=\"So-Low General Purpose Laboratory Incubators\" target=\"_blank\"\u003econtact us\u003c\/a\u003e for a quote.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003eIf you require faster shipping or shipping outside the contiguous United States, please \u003ca rel=\"noopener\" href=\"https:\/\/altomedsupply.com\/pages\/contact\" title=\"So-Low General Purpose Laboratory Incubators\" target=\"_blank\"\u003econtact us\u003c\/a\u003e for a shipping quote.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eThis product comes with a 2-year manufacturer’s parts warranty, a 2-year labor warranty on the unit, and a 2-year warranty on the compressor.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe warranty applies only to the original purchaser of a new product.\u003c\/p\u003e\n\u003cp\u003eIt does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNormal wear and tear\u003c\/li\u003e\n\u003cli\u003eDamage due to misuse, alteration, tampering, negligence, accidents, lack of maintenance, unauthorized repair, or any other cause beyond the reasonable control of the manufacturer.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you have any faults with your items, \u003ca rel=\"noopener\" href=\"https:\/\/altomedsupply.com\/pages\/contact\" title=\"So-Low General Purpose Laboratory Incubators\" target=\"_blank\"\u003econtact us\u003c\/a\u003e and we will help resolve any issues.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eConditions:\u003c\/strong\u003e Warranty is void if the product is altered, misused, or repaired by unauthorized personnel. Damage from improper maintenance or unsuitable environmental conditions is also excluded.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant: Product Inspection Upon Delivery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease inspect all items carefully for any damage that may have occurred during shipping immediately after unpacking and report within 24 hours of receiving the product.\u003c\/p\u003e\n\u003ch3\u003eReturns\u003c\/h3\u003e\n\u003cp\u003eWe at Alto Med Supply are committed to ensuring you are delighted with every purchase. However, if you need to make a return, please reach out to us at \u003ca href=\"mailto:support@altomedsupply.com\"\u003esupport@altomedsupply.com\u003c\/a\u003e, and we will guide you through the return process.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere are a few important points to note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou have the right to return your order within 14 calendar days of receiving the goods. Beyond this period, returns cannot be accepted.\u003c\/li\u003e\n\u003cli\u003eProducts must be returned unused and in their original packaging.\u003c\/li\u003e\n\u003cli\u003eReturn shipping charges and a 25% restocking fee apply.\u003c\/li\u003e\n\u003cli\u003eBespoke items cannot be returned unless damaged or faulty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor more information, please refer to our \u003ca rel=\"noopener\" href=\"https:\/\/altomedsupply.com\/pages\/terms-and-conditions\" title=\"So-Low General Purpose Laboratory Incubators\" target=\"_blank\"\u003eTerms and Conditions\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003ePlease view our full returns and refund policy \u003ca rel=\"noopener\" href=\"https:\/\/altomedsupply.com\/pages\/return-and-refund-policy\" title=\"So-Low General Purpose Laboratory Incubators\" target=\"_blank\"\u003ehere\u003c\/a\u003e.\u003c\/p\u003e","brand":"So-Low","offers":[{"title":"2.0 cu. ft.","offer_id":47937864761585,"sku":"SMI2","price":3100.0,"currency_code":"USD","in_stock":true},{"title":"5.9 cu. ft.","offer_id":47937864794353,"sku":"SMI6","price":4430.0,"currency_code":"USD","in_stock":true},{"title":"6.5 cu. ft.","offer_id":47937993801969,"sku":"SMI7","price":5054.0,"currency_code":"USD","in_stock":true},{"title":"10.9 cu. ft.","offer_id":47937993834737,"sku":"SMI11","price":7910.0,"currency_code":"USD","in_stock":true},{"title":"11.7 cu. ft.","offer_id":47937993867505,"sku":"SMI12","price":8977.0,"currency_code":"USD","in_stock":true},{"title":"30.8 cu. ft.","offer_id":47937993900273,"sku":"SMI31","price":11900.0,"currency_code":"USD","in_stock":true},{"title":"38.6 cu. ft.","offer_id":47937993933041,"sku":"SMI39","price":15313.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0731\/5934\/4369\/files\/So-Low-SMI6-General-Purpose-Laboratory-Incubator-With-Uniform-Temperature-Control.png?v=1774295699","url":"https:\/\/altomedsupply.com\/products\/so-low-general-purpose-lab-incubators","provider":"Alto Med Supply","version":"1.0","type":"link"}