Climbing Steps | Helix Mobile Stairlift

Climbing Steps | Helix Mobile Stairlift | Portable, Safe, and Lightweight Solution for Curved and Spiral Stairs

The Climbing Steps Helix Mobile Stairlift from Alto Med Supply is a lightweight, portable solution designed to safely transport wheelchair users up or down curved or spiral stairs.

Unlike traditional stairlifts, it does not require pre-installed tracks, making it an ideal choice for homes or facilities with irregular or circular staircases.

This stairlift supports up to 400 lbs, offering a smooth, reliable ride for both the rider and the caregiver.

Designed with safety and ease of use in mind, the Helix features padded grips on the upper control handle, which help reduce user strain during operation.

The intuitive, color-coded control panel ensures that both the rider and the operator can easily navigate the stairlift.

Anti-slip rubber tracks move independently, allowing the stairlift to glide effortlessly along curved staircases.

Additionally, the dual locking wheels eliminate any risk of unwanted movement when the stairlift is stopped, providing extra stability and peace of mind.

For added safety, the Helix includes a top-rated safety belt, ensuring the rider remains secure during the ascent or descent.

The ergonomic, extendable lift handles make it easier for two operators to control the unit during use, particularly when descending.

The sturdy aluminum frame is not only compact and secure but also comes with a lifetime warranty, so you can trust it to stand the test of time.

The stairlift is foldable and portable, weighing only 75 lbs and fully assembled for convenience. It can easily be stored in a trunk, closet, or EMS vehicle.

A powerful lithium-ion battery provides up to 120 flights of stairs on a single charge, making it perfect for both home and emergency use.

Included with the stairlift is a headrest with a quick instruction infographic and a dust cover to protect the unit when not in use.

The Helix's heavy-duty rubber tracks are designed to provide a smoother ride for the patient, while a spring-loaded handle extension allows the upper control handle to be adjusted for optimal comfort and control.

At Alto Med Supply, we’re committed to providing high-quality, reliable products like the Helix Mobile Stairlift to help improve mobility and safety for wheelchair users navigating stairs.

Key Features

• Portable and Trackless: No pre-installed tracks required, designed for curved and spiral stairs with a lightweight, portable build.
• Weight Capacity: Supports up to 400 lbs, making it suitable for a wide range of users.
• Padded Grip: Upper control handle features padded grips to enhance control and reduce user strain.
• Intuitive Controls: Easy-to-use color-coded control panel for simple operation by both rider and caretaker.
• Anti-Slip Rubber Tracks: Independent moving tracks for smooth and safe travel on curved or spiral stairs.
• Dual Wheel Locks: Locking rear wheels eliminate unwanted movement, providing added safety when stopped.
• Ergonomic Lift Handles: Extendable handles for two operators, designed for maximum control during descent.
• Top-Rated Safety Belt: Secures the rider during ascent or descent for extra safety and peace of mind.
• Front & Rear Handles: Provide additional support when lifting or moving on flat surfaces.
• Sturdy Aluminum Frame: Compact and durable frame supports up to 400 lbs, with a lifetime warranty for reliability.
• Foldable & Portable: Weighs only 75 lbs and folds for easy storage in trunks, closets, or EMS vehicles.
• Powerful Lithium-Ion Battery: Lasts up to 120 flights of stairs on a single charge, offering convenience and reliability.
• Included Accessories: Comes with a headrest, quick-instruction infographic, and a dust cover for storage protection.
• Ultra Grip Track System: Heavy-duty rubber tracks provide a smooth ride for the patient and reduce strain on the operator.
• Handle Extension: A spring-loaded control allows the upper handle to be adjusted for optimal comfort and maneuverability.

Specifications

Video

Shipping

• Free delivery (Contiguous United States Only)
  
• Delivery ETA 3-7 business days
  
• We also offer white glove engineer delivery with assembly and demonstration if required. Please contact us for a quote.
  
• If you require faster shipping or shipping anywhere other than the contiguous United States, please contact us for a shipping quote.
  

Warranty

This product comes with a lifetime manufacturer's warranty on the frame and welds, 1-year coverage on the motor, wheels, handles, switches, and assemblies, and 6-month coverage on the battery.

Important Notes

The warranty applies only to the original purchaser of a new product.

It does not cover:

• Normal wear and tear
  
• Damage due to misuse, alteration, tampering, negligence, accidents, lack of maintenance, unauthorized repair, or any other cause beyond the reasonable control of the manufacturer. 

If you have any faults with your items, contact us and we'll help to resolve any issues.

Conditions: Warranty is void if the product is altered, misused, or repaired by unauthorized personnel. Damage from improper maintenance or unsuitable environmental conditions is also excluded.

Important: Product Inspection Upon Delivery

Please inspect all items carefully for any damage that may have occurred during shipping immediately after unpacking and report within 24 hours of receiving the product.

Returns

We at Alto Med Supply are committed to ensuring you are delighted with every purchase. However, if you need to make a return, please reach out to us at support@altomedsupply.com, and we'll guide you through the return process.

Here are a few important points to note:

• You have the right to return your order within 7 calendar days of receiving the goods. Beyond this period, we regret that returns cannot be accepted.
  
• Products must be returned unused, and in their original packaging.
  
• Used mattresses and bathroom products cannot be returned due to hygiene reasons.
  
• Return shipping costs and restocking fee apply. You can contact us to find out what that will be at the time of purchase as this value can change.
  
• Bespoke items cannot be returned unless damaged or faulty.

For more information, please refer to our Terms and Conditions.

Please view our full returns and refund policy here.