Journey | Air Elite Max Mobility Chair

Journey | Air Elite Max Lightweight Carbon-Fiber Mobility Chair | Wide 18" Seat, 330 lb Capacity & FAA-Compliant Dual Batteries

The Journey Air Elite Max, available at Alto Med Supply, is designed to deliver advanced comfort, convenience, and mobility for everyday travel.

This lightweight carbon-fiber mobility chair features a roomy 18-inch seat and taller backrest that provide dependable all-day support, while weighing just 24.25 lbs. without the battery and cushions.

Its premium build includes quiet 150W Linix motors and memory-foam cushioning to ensure a smooth, peaceful ride whether you're navigating indoor spaces or exploring outdoors.

Built to support a wider range of users, the Air Elite Max offers a strong 330 lb. weight capacity and a reinforced frame for added stability.

Dual 12Ah lithium batteries automatically switch as needed and deliver up to 19.8 miles of continuous travel, giving you extended freedom throughout the day.

The chair is also FAA compliant and comes with a protective battery carry case, making air travel simpler and more convenient.

Smart, user-friendly controls enhance every journey.

The advanced LED controller displays speed and mileage, provides voice notifications, and even includes USB charging to keep your devices powered while you’re on the move.

Additional accessories, such as the water-resistant battery carry case and backrest pouch, help keep essential items organized and accessible, attaching easily with integrated Velcro® loops.

The Journey Air Elite Max is FDA registered, and while Journey does not diagnose or process insurance claims, many of its products may be eligible for FSA or HSA reimbursement.

For dependable mobility, thoughtful engineering, and enhanced comfort, the Air Elite Max is a standout choice for users seeking greater independence and ease of travel.

Key Features

• Extra Room & Comfort: 18” wide seat and taller backrest provide comfortable all-day support.
• Lightweight Carbon Fiber Frame: Durable premium build that keeps the chair easy to lift and transport.
• Quiet, Smooth Ride: Two ultra-quiet 150W Linix motors and memory-foam cushions enhance comfort indoors and outdoors.
• Extended Travel Range: Dual 12Ah lithium batteries offer up to 19.8 miles of continuous use with automatic battery switching.
• 330 lb Weight Capacity: Strong, stable frame supports a wider range of users with confidence.
• FAA-Compliant Batteries: Includes a protective battery carry case for safer, easier air travel.
• Smart LED Controller: Displays speed and mileage, offers voice notifications, and includes a USB charging port.
• Lightweight Design: Chair weighs just 24.25 lbs. without the battery and cushions, making transport simple.
• Travel-Ready Accessories: Water-resistant battery carry case and backrest pouch keep essentials secure and organized.
• FDA Registered: Eligible for many FSA or HSA reimbursement programs.

Specifications

Product Manual

User manual for Journey Air Elite Max Mobility Chair can be found here.

Shipping

• Free delivery (Contiguous United States Only)
  
• Delivery ETA 3-7 business days
  
• We also offer white glove engineer delivery with assembly and demonstration if required. Please contact us for a quote.
  
• If you require faster shipping or shipping anywhere other than the contiguous United States, please contact us for a shipping quote.

Warranty

This product comes with a 12-month manufacturer’s warranty on frame, motor & electronics, and 6 months on battery, tires, and seating.

Important Notes

The warranty applies only to the original purchaser of a new product.

It does not cover:

• Normal wear and tear
  
• Damage due to misuse, alteration, tampering, negligence, accidents, lack of maintenance, unauthorized repair, or any other cause beyond the reasonable control of the manufacturer. 

If you have any faults with your items, contact us and we'll help to resolve any issues.

Conditions: Warranty is void if the product is altered, misused, or repaired by unauthorized personnel. Damage from improper maintenance or unsuitable environmental conditions is also excluded.

Important: Product Inspection Upon Delivery

Please inspect all items carefully for any damage that may have occurred during shipping immediately after unpacking and report within 24 hours of receiving the product.

Returns

We at Alto Med Supply are committed to ensuring you are delighted with every purchase. However, if you need to make a return, please reach out to us at support@altomedsupply.com, and we'll guide you through the return process.

Here are a few important points to note:

• You have the right to return your order within 21 calendar days of receiving the goods. Beyond this period, we regret that returns cannot be accepted.
  
• Please note that there is a restocking fee to cover shipping and return processing costs for all products except the WOW Computer.
  
• For Zoomer®, Zinger®, So Lite® Scooters, Air, Air Elite: 10% restocking fee
  
• For all other items (excluding Perfect Sleep Chair®, UPbed®): 25% restocking fee
  
• Shipping charges are non-refundable. Return shipping costs are the customer’s responsibility.
  
• Return Policy Exceptions
  
• Some products are not eligible for return unless they arrive damaged or defective:
  
• Perfect Sleep Chair®, UPbed®, and UPbed® Independence These items cannot be returned. If they arrive damaged or defective, we will repair or replace them. If you cancel an order after it has shipped, there is a restocking fee ($800 for Perfect Sleep Chair®, $1,000 for UPbed®) to cover shipping costs.
  
• Products must be returned unused, and in their original packaging.
  
• Used mattresses and bathroom products cannot be returned due to hygiene reasons.
  
• Bespoke items cannot be returned unless damaged or faulty.

For more information, please refer to our Terms and Conditions.

Please view our full returns and refund policy here.