Arjo | Phoenix 2 Chair

Arjo | Phoenix 2 Clinically Designed Support Chair | Advanced Comfort & Postural Care for High Dependency Patients

The Arjo Phoenix 2 Chair, available through Alto Med Supply, is a clinically designed support chair built for high dependency patients with complex postural and seating needs.

Engineered using global clinical guidelines and the Seating Matters “4 Principles of Effective Clinical Seating,” this advanced chair helps reduce the risk of pressure injuries, sliding, and falls.

Making it ideal for patients in ICU, HDU, spinal cord injury care, rehabilitation, or managing progressive conditions.

Its highly adjustable design, especially around the head and shoulders, ensures precise alignment and adapts to changing patient requirements over time.

Designed to promote early mobilization and long-term comfort, the Phoenix 2™ integrates caregiver, clinical, and patient feedback to deliver superior support and usability.

The chair’s compatibility with stand aids and hoists enhances transfer safety and caregiver efficiency, while its anthropometric configuration supports a wide range of spinal and neurological conditions.

Whether used in acute care or long-term settings, the Phoenix 2™ offers a reliable solution for maintaining posture, dignity, and comfort in patients who spend extended periods seated or in bed.

Key Features

• Clinically Designed Support Chair: Built for high dependency patients with complex postural needs.
• Pressure Injury Prevention: Helps reduce the risk of pressure ulcers, sliding, and falls.
• Adjustable Head and Shoulder Support: Enhanced configuration based on anthropometric data for optimal alignment and comfort.
• Promotes Early Mobilization: Encourages movement for patients who spend extended time in bed.
• Compatible with Stand Aids and Hoists: Supports safe patient transfers and improves caregiver efficiency.
• Supports Spinal and Neurological Conditions: Adapts to changing needs in ICU, HDU, rehabilitation, and progressive care settings.
• Based on Global Clinical Guidelines: Incorporates the Seating Matters “4 Principles of Effective Clinical Seating.”
• Designed for Long-Term Comfort: Suitable for acute care and long-term use with evolving patient needs.

Specifications

Product Manual

User manual for Arjo Phoenix 2 Chair can be found here.

Video

Shipping

• Free delivery (Contiguous United States Only)
  
• Delivery ETA 3-7 business days
  
• We also offer white glove engineer delivery with assembly and demonstration if required. Please contact us for a quote.
  
• If you require faster shipping or shipping anywhere other than the contiguous United States, please contact us for a shipping quote.

Warranty

This product comes with an industry-leading 7-year manufacturer's warranty on the chair frame, and a 1-year warranty on all other components.

Important Notes

The warranty applies only to the original purchaser of a new product.

It does not cover:

• Normal wear and tear
  
• Damage due to misuse, alteration, tampering, negligence, accidents, lack of maintenance, unauthorized repair, or any other cause beyond the reasonable control of the manufacturer. 

If you have any faults with your items, contact us and we'll help to resolve any issues.

Conditions: Warranty is void if the product is altered, misused, or repaired by unauthorized personnel. Damage from improper maintenance or unsuitable environmental conditions is also excluded.

Important: Product Inspection Upon Delivery

Please inspect all items carefully for any damage that may have occurred during shipping immediately after unpacking and report within 24 hours of receiving the product.

Returns

We at Alto Med Supply are committed to ensuring you are delighted with every purchase. However, if you need to make a return, please reach out to us at support@altomedsupply.com, and we'll guide you through the return process.

Here are a few important points to note:

• You have the right to return your order within 25 calendar days of receiving the goods. Beyond this period, we regret that returns cannot be accepted.
  
• Products must be returned unused, and in their original packaging.
  
• Return shipping costs and 15% restocking fee apply. 
  
• Bespoke items cannot be returned unless damaged or faulty.

For more information, please refer to our Terms and Conditions.

Please view our full returns and refund policy here.