Span America | Protocol Control Unit

Span America | 3400 PressureGuard Protocol Control Unit | Quiet, Clinical-Grade Mattress Pump for Alternating Pressure and Powered Flotation Therapy

Available at Alto Med Supply, the Span America 3400 PressureGuard Protocol Control Unit delivers reliable, clinical-grade performance for the PressureGuard Protocol mattress system.

Engineered to run quieter and cooler than traditional low-air-loss pumps, it provides both powered flotation and gentle alternating pressure therapy, ensuring effective pressure relief for patients at home or in healthcare facilities.

The unit features an auto-firm function to assist with patient transfers, a lockout timer for added safety, and a detachable flush-mounted power cord for easy maintenance.

With heavy-duty mounting hooks and an intuitive control interface, the 3400 unit is simple to install, move, and operate, offering caregivers a dependable solution for daily pressure management.

This control unit supports dual therapy modes for personalized care, allows quick mattress inflation during transfers, and maintains comfort with low noise and heat output.

Lightweight and portable, it easily mounts on most bed frames and is ideal for both home and clinical use, making it a practical choice for long-term patient support.

At Alto Med Supply, we provide this high-performance control unit alongside other trusted medical products, helping families and caregivers maintain safe, comfortable, and efficient care routines.

Key Features

• Dual Therapy Modes: Provides both powered flotation and alternating pressure for personalized patient care.
• Auto-Firm Feature: Inflates the mattress for 20 minutes to assist with transfers or repositioning.
• Quiet Operation: Runs cooler and quieter than traditional low-air-loss pumps for patient comfort.
• Secure Mounting: Heavy-duty hooks fit most bed frames and a molded handle allows easy portability.
• Tool-Free Maintenance: Detachable flush-mounted power cord and right-angled swivel connectors simplify setup.
• Safe and Reliable: Includes a lockout timer and intuitive controls for dependable daily use.
• Home and Clinical Use: Efficient and durable design suitable for both long-term home care and healthcare facilities.
• Caregiver-Friendly: Simple toggle between therapy modes and lightweight design for easy handling.

Specifications

Product Manual

User manual for Span America Protocol Control Unit can be found here.

Shipping

• Free delivery (Contiguous United States Only)
• Delivery ETA 3-7 business days
• If you require faster shipping or shipping anywhere other than the contiguous United States, please contact us for a shipping quote.

Warranty

This product comes with a 1.5-year limited manufacturer's parts warranty.

Important Notes

The warranty applies only to the original purchaser of a new product.

It does not cover:

• Normal wear and tear
• Damage due to misuse, alteration, tampering, negligence, accidents, lack of maintenance, unauthorized repair, or any other cause beyond the reasonable control of the manufacturer.

If you have any faults with your items, contact us and we'll help to resolve any issues.

Conditions: Warranty is void if the product is altered, misused, or repaired by unauthorized personnel. Damage from improper maintenance or unsuitable environmental conditions is also excluded.

Important: Product Inspection Upon Delivery

Please inspect all items carefully for any damage that may have occurred during shipping immediately after unpacking and report within 24 hours of receiving the product.

Returns

We at Alto Med Supply are committed to ensuring you are delighted with every purchase. However, if you need to make a return, please reach out to us at support@altomedsupply.com, and we'll guide you through the return process.

Here are a few important points to note:

• You have the right to return your order within 14 calendar days of receiving the goods. Beyond this period, we regret that returns cannot be accepted.
• Products must be returned unused, and in their original packaging. If packaging has been opened, returns will not be accepted.
• Return shipping costs and 25% restocking fee apply.
• Opened bathroom products cannot be returned due to hygiene reasons.
• Bespoke items cannot be returned unless damaged or faulty.

For more information, please refer to our Terms and Conditions.

Please view our full returns and refund policy here.